Cashier
What we do:
The Sol Plaatje Municipality provides cashier services to assist residents with paying municipal accounts and purchasing essential municipal services. This service allows community members to make payments in person at the Thusong Service Centre – Manne Dipico and receive immediate official proof of payment.
Municipal payments contribute directly to the delivery and maintenance of basic services within the community. Keeping your account up to date helps ensure uninterrupted service delivery.
Understanding the Services You Are Paying For
Water Services
Water charges cover the supply of clean drinking water to households and businesses. These charges include water usage and the maintenance of water infrastructure such as pipes, reservoirs, and meters.
Sanitation Services
Sanitation charges include sewer services and the safe removal and treatment of wastewater. This ensures a clean and healthy environment for the community.
Refuse (Waste Removal) Services
Refuse charges cover the regular collection and disposal of household waste. This service helps maintain cleanliness in residential areas and prevents health risks.
Electricity Services
Residents can purchase prepaid electricity or settle electricity account balances. Electricity payments ensure continuous power supply to homes and businesses.
Why It Is Important to Pay on Time
Paying your municipal account on time helps to:
- Prevent service interruptions or account being blocked
- Avoid penalties or additional charges
- Ensure continuous water and electricity supply
- Support service delivery within the community
The Sol Plaatje Municipality remains committed to providing transparent, secure, and efficient financial services that support sustainable community development.
Services Available at the Cashier
Residents may:
- Pay water, sanitation, refuse, and electricity accounts
- Purchase prepaid electricity
- Make partial payments or settle outstanding balances
- Receive an official municipal receipt as proof of payment
All payments are recorded on the municipal system, and a printed receipt is issued immediately after payment.
What to bring
To ensure quick and efficient service, please bring:
- Your municipal account statement (if available)
- Your account number
- A valid South African ID (for account enquiries or changes)
- Previous receipts (if querying a payment)
The correct payment amount
Step-by-Step Process When Visiting the Cashier
- Visit the Thusong Service Centre – Manne Dipico.
- Proceed to the municipal cashier section.
- Provide your municipal account statement or account number.
- Inform the cashier which service you are paying for.
- Complete your payment.
- Collect and safely keep your official receipt.